Order ‘N Go

Introducing Order ‘N Go at Mercedes-Benz Stadium! You are now able to place a mobile order at select locations throughout the stadium and earn Stadium Rewards for discounts on food and beverage items, all within the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium apps.

Order 'N Go Frequently Asked Questions

Learn more about Order 'N Go through our Frequently Asked Questions below.

  • How do I get started?

    There are three ways to get started with your mobile order — through the app, the web browser on your smartphone, or scanning a corresponding QR Code with your smartphone on the nearest TV at one of the participating Order ‘N Go locations. For a more personalized experience, we recommend downloading the Atlanta Falcons, Atlanta United, or Mercedes-Benz Stadium mobile app from the App Store (Apple devices) or Google Play Store (Android devices) by visiting our app page here. For the web, search mbs.ordernext.com directly in your web browser to begin your mobile order. Lastly, you can scan the corresponding QR Code with your smartphone on the nearest TV at one of the participating Order ‘N Go locations.

  • How do I place an order?

    In the App:

    1. Tap on the hamburger bar to open the app menu.
    2. Tap “Order Food & Beverage”.
    3. Tap “Place Mobile Order Now”.
    4. Scroll through the available locations and tap on the vendor you wish to order from.
    5. Tap on an item that you want to order, choose the quantity, and tap “Add to Cart”. Do this with each item you wish to order.
    6. Once you are satisfied with your selections, tap “View Cart”.
    7. In your cart, you will see all of the items you have added and their prices. Review your cart and add additional items by clicking “add items” or remove items by clicking “remove” or “clear cart” if desired.
    8. Enter your first name, last name, and email address where you wish to receive a receipt for your order and order number. This will help you refer to your order in the future if needed.
    9. If you have an account and would like to use any available Stadium Rewards, toggle on “Stadium Rewards” and select “Buy With Stadium Rewards”
    10. To use your preferred method of payment such as a saved debit card on your account or Apple Pay, tap “Order Now”.
    11. “Thank you for your order!” will appear on the screen temporarily and then “Your order is ready for pickup!”
    12. Your 4-digit order number will appear at the top of the screen once your order is successfully placed.
    13. Enter your cell phone number in the box at the bottom of the screen and click “Text Me Order Status” to receive your pickup location name, section, and 4-digit order number via text message.
    14. Please proceed to the pickup location and present your 4-digit order number at the counter to receive your items.

     

    On the Web:

    1. Scroll through the available locations and tap on the vendor you wish to order from.
    2. Tap on an item that you want to order, choose the quantity, and tap “Add to Cart”. Do this with each item you wish to order.
    3. Once you are satisfied with your selections, tap “View Cart”.
    4. In your cart, you will see all of the items you have added and their prices. Review your cart and add/remove items if needed.
    5. Enter your name, email, and payment information into the corresponding fields.
    6. Click “Order Now”.
    7. “Thank you for your order!” will appear on the screen temporarily and then “Your Order is ready for pickup! ”.
    8. Your 4-digit order number will appear at the top of the screen once your order is successfully placed.
    9. Enter your cell phone number in the box at the bottom of the screen and click “Text Me Order Status” to receive your pickup location name, section, and 4-digit order number via text message.
    10. Please proceed to the pickup location and present your 4-digit order number at the counter to receive your items.

  • Where do I see my previous orders?

    To view your previous orders in the mobile app :

    1. Make sure you are signed into your account (see question 1 for details on how to sign in).
    2. Tap on the hamburger bar to open the app menu.
    3. Tap “Order Food and Beverage”.
    4. Tap “My Mobile Order History” to view current and previously placed orders.

     

    To view your previous orders on the web:

    1. Visit mbs.ordernext.com
    2. Make sure you are signed into your account
    3. Tap on the top-left hamburger bar to open the menu.
    4. Tap “My Wallet”
    5. Tap “Orders” to view open or previously completed orders

    You are also able to view your 4-digit order number and receipt in the email you will receive after placing your order that is sent to the email address you provided prior to checkout.

  • How do I request a refund?

    Any order that is placed but not picked up by the end of an event will be canceled automatically and a refund will be issued. Please allow 3-5 business days for the refund to be processed. If you have further concerns, contact the Food and Beverage office at 470-341-5511.

  • Where can I submit my mobile order feedback and questions?

    Contact GuestService@mercedesbenzstadium.com  for any Mobile Ordering challenges or questions.

STILL HAVE QUESTIONS?

Check out our full list of FAQs and learn how to use Stadium Rewards at checkout or activate Apple Pay when placing an order.