A-Z Guide

Sponsored by Truist, ATM’s are located in the following sections:

• Field Level, Outside of Delta Sky 360 Club

• 100 Concourse: Sec 101 (Outside of Team Store)

For additional questions regarding ADA accommodations at the stadium, call the Mercedes-Benz Stadium general information line at (470) 341-5000 and choose Option #3 for Guest Service.

Tickets:

Events held at Mercedes-BenzStadium offer ADA accessible seating as well as companion seating. Guests with mobility impairment who require accessible seating are permitted to purchase tickets for accessible seats. This may include guests who use wheelchairs, those who use other mobility devices, and guests who cannot climb steps or walk long distances. Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf.Guests who do not fall within the categories above but merely have a preference for accessible seating are not permitted to purchase accessible seats. Accessible seating (ADA) can be purchased online through Ticketmaster.com.

Wheelchair & Companion Seating:

Wheelchair seating is located on all levels of Mercedes-Benz Stadium.  Mercedes-Benz Stadium cannot guarantee exchanges into ADA seating on an event day; therefore, it is highly recommended that ADA seating be secured by fans with accessible needs before attending any event at Mercedes-Benz Stadium. All ADA seating for every event is sold on a first come, first served basis. Visit www.ticketmaster.com to safely and securely purchase ADA seating for the event you desire to attend.  Ticketmaster.com is the official ticket sales site for allMercedes-Benz Stadium events, including fan-to-fan resale. Exchanges into ADA seating of comparable level and location are not guaranteed on event day; however, guests, after entering the stadium with existing tickets, may stop by any openGuest Service Center located throughout the stadium and request an exchange.  Exchanges, if available, may be limited to no more than one ADA seat and one companion seat.  

Personal chairs, stools, chair cushions or other seating equipment are not permitted inside of the stadium.

Accessible Gates:

Gate 1, Gate 2, and Silver Deck Bridge entrances are ADA Accessible.

Accessible Parking:

Accessible Parking: Please visit the parking link on the Mercedes-Benz Stadium website to view ADA parking availability for events. https://parking.mercedesbenzstadium.com/

ADA parking is for sale on a first-come, first-serve basis. All parking decks and lots have ADA spaces.

Accessible Parking Shuttle: The following parking lots offer a complimentary ADA shuttle for most major events:

• Blue Lot
• Yellow Lot

The shuttle picks up at the lot entrance and drops off at the Vine City- MARTA station, closest to Gate 1.  Hours of operation may vary by event.

Accessible Drop-Off Locations:

Northside Drive – in front of The Home Depot Backyard

Andrew Young International Boulevard Northwest – in front of the Georgia International Plaza or the Red Parking Deck

STADIUM MAPS

Assistive Listening Devices:

Mercedes-BenzStadium is equipped with an assistive listening system. The service providesassistive listening for all public-address announcements. The handheld devicesare available for complimentary lease with exchange of a valid government ID atthe Guest Services Centers located near Section 116 or 244. ‍

Closed Caption:

Closed Captioning is available on our LED boards located on both East & West ends of the stadium.

Interpreting Services:

Guests requiring interpreting services are asked to fill out this contact form, no later than three (3) weeks prior to the event. We will do our best to meet guest requests, but we cannot guarantee the service for all events.‍

Sensory Kits:

We provide kits to fans with sensory sensitivities. Available at Guest Services at 116.

Sensory Kits

In partnership with KultureCity, Mercedes-Benz Stadium has a specially curated room to provide a safe, comfortable environment for guests who may become overstimulated during an event. The Sensory room is available on a first-come, first-serve basis in15-minute increments. Please visit a Guest Services Center for more information. 

Sensory kits with noise reducing headphones and other sensoryitems are available at Guest Services Centers throughout the stadium. 

Please note: Sensory kits are complimentary to lease with the exchange of a valid government issued ID 

1 AMB Drive, Atlanta, GA 30313, (470)-341-5000

Inside the Stadium: Non-Alcoholic Beer & Wine is offered on the 100 concourse near Section 121

Outside the Stadium: The Family Tailgate Lot is a family-oriented tailgate area located conveniently off Northside Drive. There is NO ALCOHOL permitted in this tailgate lot and a parking pass is required for entry. To purchase your parking pass, please visit Mercedes Benz Stadium Parking and select the Family Tailgate Lot.

Mercedes-Benz Stadium works hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below:

All guests purchasing alcohol must present a valid ID for each purchase.

No alcohol will be sold to guests who appear to be impaired.

There is a two (2) alcohol drink limit, per transaction.

Fans sitting in the Supporter’s Section (135-136 and 101-103) will need to pour beverages from aluminum cans/bottles into compostable cups.

Alcohol sales on the concourses and in the seating areas will generally terminate at the end of the third quarter (football games) or the 75th minute (soccer games).

Management reserves the right to cut off alcohol sales at its discretion.

Guests passing alcohol to minors will be ejected and subject to arrest.

Guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected.

We reserve the right to refuse the sale of alcohol to any guest.

Glass beverage containers may not be removed from Club/Suite areas.

Alcoholic beverages may not be brought into the stadium. Any attempt to bring alcohol into the stadium will be considered a violation of the Fan Code of Conduct and may result in the guests being ejected, arrested or tickets being revoked.

All guests must finish and dispose of alcoholic beverages before exiting stadium property.

Inside of Stadium:

Mercedes-Benz Stadium welcomes certified, leashed service animals in accordance with the ADA title II and III Law. If you need assistance in advance of an event, please call (470) 341-5000 and choose Option #3 to speak with our Guest Services team.

Please note, comfort animals, emotional support animals, and therapy dogs are not considered service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals. A doctor’s letter does not turn an animal into a service animal and unfortunately animals identified under these categories will be denied access to the stadium.

Outside of Stadium:

Event Day: For most events, animals are not permitted in exterior event related spaces such as tailgate areas, The Home Depot Backyard, and Fan Fest areas. Exceptions to this policy may vary based on event type. Certified, leashed service animals in accordance with the ADA title II and III law are permitted.

Non-Event Day: Dogs are permitted in areas such as The Home Depot Backyard if on leash.  All waste must be picked up and discarded in appropriate container.

Unauthorized transmission of accounts or descriptions of the game, including play-by-play data, is strictly prohibited. Violators may be subject to ejection from the stadium. (NFL policy only – may vary by event)

Dedicated apps are available for Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium. Download the apps for iOS or Android to find all relevant stadium information, explore the stadium, order food & beverage using Order ‘N Go, receive alerts and notifications and much more.

The Art Collection at Mercedes-Benz Stadium is one of the nation’s most expansive exhibitions of artistry and offers a captivating perspective of sport that elevates the guest experience.  Click here to learn more about the Art Collection at Mercedes-Benz Stadium.

The Arthur M. Blank Family Foundation promotes positive change in peoples’ lives and builds and enhances the communities in which they live. We seek innovative solutions that enable young people, families and communities to achieve results beyond what seems possible today. Click here to learn more about the Arthur M. Blank Family Foundation.

Ask Arthur, our virtual concierge, is available within the Atlanta Falcons, Atlanta United and Mercedes-Benz Stadium apps to answer all of your questions about the in-stadium experience, tickets, parking/transportation, food and beverage and more 24 hours a day, 7 days a week.

The Dirty Birds Nest is a general admission fan zone (formerly section 134) for our most passionate Falcons fans. This section is a gameday energy source where like-minded fans can lead chants, cheer wildly and be the ultimate connection between excitement on the field and in the stands. Dirty Bird Nest members are passionate about creating a home field advantage by engaging in the rituals and traditions of the Atlanta Falcons. Membership includes tickets to each home game, special events and more.

For general information and ticket opportunities, please fill out this form.

Let’s pregame together! Calling all true Falcons fans, come party with us in the Falcons Super Fan tailgate! It’s Free, Fun & open to all Falcons Fans. Located at North Plaza (Northeast corner of Home Depot Back Yard).

The Home Depot Backyard is home to our Atlanta Falcons Super Tailgaters. Members of this group go above and beyond to create an exciting tailgating experience at each Falcons home game. Do you think you have what it takes to be a Super Tailgater? Join the waitlist for the Super Tailgater group by filling out this interest form and be sure to check out the Super Tailgating area in The Home Depot Backyard on Falcons gameday!

Our founding members have been a core group of individuals who were our first round of season ticket members back in 2017. Outside of Gate 1 near Telstar, the large soccer ball statue, the Founding Member Wall showcases all the names of our founding members as a reminder of their continued support and passionate dedication to Atlanta United.

All official Atlanta United supporter clubs strive to uphold the MLS Fan Code of Conduct amongst our members. Singing, chanting, community involvement, and the biggest, baddest visual in-game presence are at the core of our being. Our standards are what keep the Supporter Section on fire. The Atlanta United Supporters are located in sections 101-103 & 135-136. Click here to learn more about each of the Atlanta United Supporters Groups.

Outside the Stadium

Atlanta United Founding Member Wall

• Location: Outside of Gate 1
• Our founding members have been a core group of individuals who were our first round of season ticket members back in 2017. Outside of Gate 1 near the large Soccer Ball statue, the Founding Member Wall showcases all the names of our founding members as a reminder of their continued support and passionate dedication to Atlanta United.

Soccer Ball Plaza

• Location: Outside of Gate 1
• The large soccer ball statue (Telstar) is located outside of Gate 1 and the North Club Entry. The soccer ball statue provides a great photo opportunity for fans and is often the location for sponsor and other pre-event activities. This location is also home to the Atlanta United Founding Members Wall.

The Home Depot Backyard

• Location: Outside of Gate 1
• A beautiful, 11-acre greenspace full of unique opportunities for the local community and visitors alike. This space provides a broad spectrum of programming for all audiences, as well as parking and tailgating opportunities for Atlanta Falcons and Atlanta United fans on event day. Be sure to checkout the activations and playground in The Home Depot Backyard on event day! Click here to learn more.
  

100 Concourse Level

Alcohol-Free

• Location: Section 121
• Non-Alcoholic Beer & Wine served in section 121

American Family Insurance Activation

• Location: Sections 120 – 122
• American Family Insurance provides an interactive experience for fans including a Kit Display, Interactive Camera Wall and Promotional Giveaway Items!

Budweiser Beer Garden

• Location: Sections 116 – 121
• The Budweiser Beer Garden is home to a Keg Wall and other photo opportunities! While there, you can stop by Bud & Burgers or the Bud Light Neighborhood Bar for food and drinks.

Coca-Cola Bodega

• Location: Section 106
• Come pick up your favorite ice-cold Coca-Cola product at the Coca-Cola bodega.

Falcon Statue

• Location: Outside the glass doors near Gate 2, within the stadium’s fence line
• Designed by the Hungarian artist Gábor Miklós Szőke, the Falcon statue rises 41.5 feet above the asphalt, with a wingspan of over 64 feet. (To put this in perspective, that’s about the size of a four-story building!)
• The Falcon Statue is the largest Bird sculpture in the world and provides a great photo opportunity for fans on all event days.

– Front Porch

• Location: Near Gates 3 and 4, outside of the glass doors, within the stadium’s fence line.
• The Front Porch gathering area is often home to pre-event activities including music, photo opportunities, activations, traditions, and more!

GHSA Football Display Wall

• Location: Section 127
• The Georgia High School Association (GHSA) “Football Wall” features the boy’s football helmet wall display and the girl’s flag football display. Head to the Football Wall to find your school’s helmet or flag, take photos, and celebrate high school football in the state of Georgia!

Heroes of Hospitality

• Location: Section 108
• Here at Mercedes-Benz Stadium, we have seen our Team Members recognized by our guests or their peers for their exceptional service, care, and hospitality. Several of these Team Members have even been described by guests as “Heroes” because their actions were that impactful. Our “Heroes of Hospitality” recognition wall, featuring Team Members from all frontline game and event day departments, is front and center for all Team Members and guests to see. The Heroes of Hospitality mural is located near Section 108, complete with team member photos and department. Check it out!

Molly B’s Concession Stand

• Location: Section 134
• Head to Molly B’s Concession Stand to try specialty food options prepared and inspired by our culinary team, unique to each event. Hurry, only a limited number of these specialty items are available for each Falcons game or Atlanta United match. Get yours before they run out!

Mercedes-Benz Activations

Perform Like a Pro

• Location: Section 103
• Compete head-to-head in various football and soccer drills with your friends, using your own energy to “power up” the new EQS vehicle display! Fans also receive a video of the experience via email.

Mercedes-Benz Car Display

• Location: Section 117
• Grab a photo at the Mercedes-Benz EQE 4Matic car display. Fans also receive a high-resolution picture of the experience via email. Chat with a Brand Ambassador to learn more about this display.

Mercedes-EQ House

• Location: Section 132
• Interact through a series of innovative, eco-conscious rooms that power fandom through the lens and benefits of the all-new Mercedes-EQ. Each room includes various activities from power high-fives to cheering on your Falcons or United. Let’s test your fandom, and knowledge, with the all-new Mercedes-EQ!

Neighborhood Bars

Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.

• On the 100 Concourse Level, visit:
• Section 107 - Terrapin Bar
• Section 114 - Jack Daniel’s Bar
• Section 119 - BudLight Bar
• Section 124 - Svedka Bar
• Section 132- Cutwater Bar

Overlook

• Location: Directly Inside Glass Doors at Gate 2
• This large open space provides great views of the halo board, 101’ mega column, and feather wall displays and is home to the large Column Bar with an expansive drink selection.

PGATSS Hole-In-One Challenge

• Location: Section 113
• Take your shot for a chance to win $65,000 towards a new Mercedes-Benz vehicle in the PGA TOUR SUPERSTORE Hole-In-One Challenge! If you hit an iron shot onto the green from 140 yards, you’ll then have another chance to take your shot at a hole-in-one and win big.

West Nest

• Location: Section 115
• West Nest is a concession dedicated to the culinary arts graduates of Westside Works with a portion of the proceeds being reinvested back into the program to provide other Westside residents with culinary training. Click here to learn more and be sure to give the delicious West Nest menu a try on event day!

200 Concourse Level

360 Photo Booth – (Atlanta United Only)

• Location: 200 Level Skybridge
• Show your team spirit and pride in an innovative way with our 360 Photo Booth. This quick experience will create the memory of a lifetime. Stop by with friends and family to have your picture taken like never before!

AT&T Perch

• Location: Sections 221 – 227
• Experience the AT&T 5G Fan Cam, where you can take a picture with your favorite interactive Falcons or United player! The Perch also includes built-in phone chargers and TV walls to recharge your device and follow all the action.

Neighborhood Bars

Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.

• On the 200 Concourse Level, visit:
• Section 206 - Dos Equis
• Section 216 - Bacardi
• Section 232 - Wicked Weed

200 Skybridge

• Location: Section 247-201
• The 200 level skybridge connects the North and South sides of the stadium together. The skybridge provides upfront views of the Mega Column, a 10-story LED screen, along with great views of the field, stadium artwork, and can also be used for private events such as conferences, weddings, birthday parties, and more!

300 Concourse Level

Atlanta Falcons Ring of Honor

• Location: Sections 308-315
• This is a dedicated space to honor current and future Ring of Honor inductees to highlight the legacy of their on-field performance, as well as their impact on the National Football League and the Atlanta community. Click here to learn more and view photos, and don’t forget to visit the Ring of Honor on Falcons gameday!

Neighborhood Bars

• Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.
• On the 300 Concourse Level, visit:
• Section 309- Miller Lite (Within the 100 Yard Club)
• Section 314- Vizzy (Within the 100 Yard Club)
• Section 323- Blue Moon
• Section 328- Deep Eddy Vodka
• Section 336- Anheuser-Busch
• Section 340- Goose Island
• Section 342- Wicked Weed

300 Skybridge

• Location: Section 350-301
• The 300 level skybridge connects the North and South sides of the stadium together. The skybridge provides upfront views of the Mega Column, a 10-story LED screen, along with great views of the field, stadium artwork, and can also be used for private events such as conferences, weddings, birthday parties, and more! The 300 level skybridge is only accessible during full-venue events.

West Nest

• Location: Section 325
• West Nest is a concession dedicated to the culinary arts graduates of Westside Works with a portion of the proceeds being reinvested back into the program to provide other Westside residents with culinary training. Click here to learn more and be sure to give the delicious West Nest menu a try on event day!

Window to The City | 300 Concourse

• Location: Level Skybridge
• Come visit one of the stadium’s best selfie-spots. The “Window to the City”, measuring 22,664 square feet, dominates one façade from floor-to-ceiling, and provides incredible views of Atlanta’s downtown skyline.

Automated External Defibrillators (AEDs) are located in elevator bank lobbies on each concourse level and are accessible in case of an emergency.

If your vehicle becomes disabled while parked in a nearby parking lot, Mercedes-Benz Stadium security will assist you in contacting help. Please call 24/7 security at 470-341-5010 and give your name, location, and make of your vehicle so that the proper help can be dispatched. Mercedes-Benz Stadium is not responsible for any fees or charges that may occur in assisting you with your vehicle.

Nearly every restroom at Mercedes-Benz Stadium contains a baby changing station.

Guests with non-complying bags can store their items for a fee at one of the conveniently located bag check locations provided by The Mobile Locker Company outside of Mercedes-Benz Stadium.

Bag Check Locations:

Gate 1: Northside Drive sidewalk, near the Gate 1 Box Office

Gate 2: Outside of Gate 2

The Mobile Locker Company will be available for most events from 2 hours prior to event start time and close 1.5 hours after the event concludes. Items must be retrieved from The Mobile Locker Company truck on the same day.

Need assistance on event day?

The Mobile Locker Company associates will be available at the truck location on event day to answer all questions and assist with your item storage.

Need assistance after the event has ended?

Please contact hello@themobilelockerco.com for all inquiries, including retrieval of items left behind on  event day.

For more information on The Mobile Locker Company, please visit https://www.themobilelockerco.com/

To learn more about Clear Bag Policy, CLICK HERE.

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For quickest entry into the stadium, we strongly recommend that you do not bring a bag on event day. If a bag is necessary, the bag (including all Diaper Bags) must meet the following criteria in order to enter the stadium:

Bags must be CLEAR plastic, vinyl or PVC and not exceed 12” x 6” x 12” or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs and clear cinch bags that fit within permissible dimensions.

Small, non-clear bags that do not exceed 4.5” x 6.5” in size, with or without a handle or strap can be taken into the stadium with aclear plastic bag.

No Buckles, grommets/hardware or décor can be concealing any part of the bag

One-gallon clear plastic freezer bag.

Logo can only be on one side of the bag.

Any type of non-clear bag exceeding 4.5” x 6.5” in size will not be permitted.

Diaper bags must be clear and comply with the Mercedes-Benz Stadium Clear Bag Policy. Clear diaper bags that meet the stadium’s bag policy specifications and accompany a child are permitted but are subject to search upon entry.  Baby and infant care items such as bottled formula and small snacks may be brought into the stadium, however, those items must be carried in a clear bag meeting the bag policy guidelines.

Camera bags and cases that accompany any permitted personal device must meet the clear bag policy specifications or will be denied entry.

Exceptions to the Clear Bag Policy will only be made for medically necessary items after proper inspection by security personnel. Please ask for assistance at the gate.

ALL OTHER BAGS THAT DO NOT MEET THE BAG GUIDELINES ABOVE WILL BE PROHIBITED FROM ENTERING THE STADIUM.

Guests with non-complying bags can store their items for a fee at one of the conveniently located bag check locations provided by The Mobile Locker Company outside of Mercedes-Benz Stadium.

Bag Check Locations:

Gate 1: Northside Drive sidewalk, near the Gate 1 Box Office

Gate 2: Outside of Gate 2

The Mobile Locker Company will be available for most major events from 2 hours prior to event start time and close 1.5 hours after the event concludes. Items must be retrieved from The Mobile Locker Company truck on the same day.

Need assistance on event day?

The Mobile Locker Company associates will be available at the truck location on event day to answer all questions and assist with your item storage. Please contact hello@themobilelockerco.com for all inquiries, including retrieval of items left behind on event day. For more information on The Mobile Locker Company, please visit https://www.themobilelockerco.com/

To learn more about the Clear Bag Policy, CLICK HERE.

To be permitted inside of Mercedes-Benz Stadium, banners, handheld signs and flags must meet the below criteria:

• Signs cannot be commercial, political or obscene in nature.

• Signs may not be affixed or hung anywhere within Mercedes-Benz Stadium.

• Signs may not be displayed in a manner that obstructs the views of other fans nor stadium scoreboards/advertising signage.

• The signs must be made of a paper or lightweight cloth-like material.

• Signs cannot utilize wood, metal, plastic or similar types of materials for support unless distributed by MBS as a gate giveaway.
• Maximum dimensions of a sign are 3′ x 5′.
• For Atlanta United matches, any flags must be approved through supporter group leaders.
• Signage cannot be battery operated or contain lights.

Provided banners, flags and signs are event related, in good taste as determined by stadium security and meet the above guidelines, guests will be permitted to bring them into the stadium.

Signage not permitted within the stadium will be disposed of by stadium security unless the guest wishes to return it to their vehicle prior to entry into the stadium.

Loose batteries, or batteries not used in a working, permitted device will not be allowed into the stadium. Guests should be prepared to demonstrate the batteries operational use in a permitted device to Security Personnel upon request.

Certain electric or battery-operated apparel and signs are permitted for non-Atlanta Falcons and Atlanta United events, unless specifically prohibited by event promoters. Please note, Mercedes-Benz Stadium Security Personnel will review all unique circumstances relating to apparel and signage on a case by case basis and reserves the right to deny access of items based on specific event requirements/requests and overall building policies.

Bike Valet:

Mercedes-Benz Stadium has partnered with Atlanta Bicycle Coalition (ABC) to provide bike valet service for Atlanta Falcons games and Atlanta United matches. The bike valet service will be available starting two hours prior to event start time and end one hour after each event.

The bike valet is located across the street from Gate 2 of Mercedes-Benz Stadium, near the entrance (Address: 1414 Andrew Young International Blvd NW, Atlanta, GA 30313).

The bike valet will utilize a digital check-­in service for cyclists to quickly and efficiently check-in their bike. When dropping off your bike, simply provide your cell phone number, and you will be sent a text message that includes a secure claim ID and the time that the valet will close. No app downloads or pre­booking required.

Helmets, lights, bags, and locks can all stay with your bike, making bike parking easy, fast, and secure at Mercedes-Benz Stadium.

Other forms of personal transportation, such as electric bikes, scooters, e-scooters, skateboards (one wheel and standard skateboards, electric or not) are also accepted at the Bike Valet location on event day.  Larger equipment, such as mopeds, are not permitted at Bike Valet.

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Bike Racks:

There are also several bicycle parking/bike rack locations in the areas surrounding Mercedes-Benz Stadium that guests are able to use on event day, on a first-come, first-serve basis.  Remember to bring any equipment needed, such as a chain and padlock, to secure your bike in these locations on event day.

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Are you coming to an event at Mercedes-Benz Stadium on your birthday? With your public profile on Instagram or Twitter, use the hashtag #5StripesBday for Atlanta United Matches or #riseupbirthday for Atlanta Falcons games for your chance at a shoutout on the Mega Column.

The following items are not permitted inside of Mercedes-Benz Stadium, regardless if they contain liquid or not:

• Bottles
• Cans/Cups
• Coffee Cups
• Glass
• Soda/ Sports Drink Bottles
• Thermos/ Tumbler
• Other varieties of beverage containers

Each fan will be permitted to bring one (1) factory-sealed, non-frozen 500mL (16.9 fl. Oz.) bottle of water into the stadium if desired (no soda, flavored water or sports drinks permitted).

Parents accompanying children may bring plastic bottles of non-frozen formula or milk inside of the stadium, however these bottles must be carried in a clear bag meeting the stadium’s Clear Bag Policy guidelines and are subject to search upon entry.

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Non-Event Day:

The Box Office is closed on non-event days. To purchase tickets in advance of event day, go to the specific event page on www.mercedesbenzstadium.com or www.ticketmaster.com. Purchasing tickets via any other online site could result in delayed entry to Mercedes-Benz Stadium. Ticketmaster fees apply to all tickets purchased for events at the stadium, both purchased in person at the Box Office or online at www.ticketmaster.com.

Event Day:

The Box office is open on event day for ticket resolution only. Box Office hours will vary by event. Please refer to your events email communications prior to event day for specific details. You may purchase tickets on event day online at www.ticketmaster.com. For sold out events, safe and secure fan-to-fan resale of tickets is available online at www.ticketmaster.com.   Fraud prevention measures for day of event online ticket purchases may result in delayed delivery to the buyer.  Purchasing resale tickets from any other online site could result in delayed entry to the Mercedes-Benz Stadium.  The Box Office is located near Gate 1 off Northside Drive. To search for ticket availability for stadium events in advance of event day, please visit www.mercedesbenzstadium.com or www.ticketmaster.com.

Children’s Ticket Policy:

‍For Atlanta Falcons and Atlanta United events, children less than 33 inches tall can enter Mercedes-Benz Stadium for free as long as they sit in a guardian’s lap. For other events, the policy may vary, and tickets will be required for all fans.

To reserve your bus parking, CLICK HERE. Bus Parking MUST be reserved in advance. Bus Parking is on first-come, first-serve basis and may not be available due to special events. Please contact us for more information at (866) 330-7275 and/or email us at reservations@parkmobileglobal.com.

Please note that buses and oversized vehicles that do not fit in a single parking space (such as large vans) are not permitted to park in The Home Depot Backyard on event day.

There are currently no requirements for masks, vaccination or testing to enter Mercedes-Benz Stadium. In an effort to maintain a clean environment, hand sanitizing stations are available throughout each concourse level and “high touch” surfaces in stadium common areas will be cleaned throughout each event.

Permitted:

Handheld digital or film cameras, including Go Pro cameras, with a lens less than 6” in length (detachable or non-detachable) are permitted into Mercedes-Benz Stadium as long as their use does not interfere with other guests’ enjoyment of the event. Please note, camera cases and bags that accompany personal cameras must meet the stadium’s Clear Bag Policy, otherwise they will be denied entry.

Not permitted:

Tripods, monopods, “selfie sticks” and cameras with a lens longer than 6″ (detachable or non-detachable) will not be permitted into stadium. Additionally, camera cases and bags that do not meet the stadium’s Clear Bag Policy guidelines and specifications will not be permitted.

Please note that while digital cameras and related pictures are welcome and permitted (unless otherwise indicated within the stadium), video cameras and video recording of events in any manner, or through the use of any device, is strictly prohibited.

Mercedes-Benz Stadium acceptscard and mobile payment ONLY. All mobile vendors, concession stands, bars, andretail locations require the use of card or mobile payment. The stadium isequipped with several cash to card kiosks to convert cash to a prepaid debit card that can be used anywhereVISA is accepted (inside or outside the stadium).

Are you coming to an event at Mercedes-Benz Stadium on your birthday? With your public profile on Instagram or Twitter, use the hashtag #5StripesBday for Atlanta United Matches or #riseupbirthday for Atlanta Falcons games for your chance at a shoutout on the Mega Column.

If celebrating another special occasion at an Atlanta United match, use hashtag #ATLUTD on Twitter and Instagram (public profiles only) for a chance to be featured on the mega column (anniversary, engagement, graduation, or other celebrations!)

Individual cell phone chargers, including the charging block/cord and external rechargeable battery pack varieties, are permitted. Guests should be prepared to demonstrate the device’s operational use to security personnel upon request.

Wireless cell phone charging stations are installed on the drink rail in the ATT Perch (Section 220-225)that overlooks the playing field. These charging stations are available on a first-come, first-serve basis.

Mercedes-Benz Stadium has partnered with chargeFUZE to provide convenient and portable chargers for a small rental fee. Kiosks are located at Sections 102, 122, 229, 332, inside theMercedes-Benz and Delta Clubs, and at Gates 1 and 2.

Children’s Ticket Policy: For Atlanta Falcons and Atlanta United events, children less than 33 inches tall can enter Mercedes-Benz Stadium for free as long as they sit in a guardian’s lap. For other events, the policy may vary, and tickets will be required for all fans.

The Tag-A-Kid program allows guests with young children to obtain a bracelet displaying parent and child information, as well as seating location. Visit one of our Guest Service Centers for more information: Have the parent or guardian complete the Wristband with the child’s name and parent information, and seating location. Place the wristband on the child in a manner that it will not slip off.

Diaper bags must be clear and comply with the Mercedes-Benz Stadium Clear Bag Policy. Clear diaper bags that meet the stadium’s bag policy specifications and accompany a child are permitted but are subject to search upon entry. Baby and infant care items such as non-frozen bottled formula and small snacks may be brought into the stadium, however, those items must be carried in a clear bag meeting the bag policy guidelines.

Baby changing stations are located in nearly all public restrooms throughout Mercedes-Benz Stadium.

Car Seats: Car seats are permitted inside of Mercedes-Benz Stadium, but are not permitted in stadium seating areas. Car seats must be checked at the Guest Service location at Section 116.

Strollers: Strollers are permitted inside of Mercedes-Benz Stadium, but are not permitted in stadium seating areas. Strollers must be checked at the Guest Service location at Section 116.

There are nine clubs located within Mercedes-Benz Stadium:

Field Level:

Mercedes-Benz Club – 108C, 109C, 111C, 112C, AMG Lounge – 110C, Maybach Terraces TRM01-04

Delta Sky 360 Club – 126C, 127C, 129C, 130C, Truist Club – 128C, Delta Sky360 Terraces TRD01-04

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Concourse 100 and Suite 1 Level:

Mercedes-Benz Gullwing Club – Suites GC10-GC30

Gallagher Club at Molly B’s – Located on the 100 Concourse

Gallagher Lounge at Molly B’s – Located on Suite 1 Level

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Concourse 200:

Harrah’s Cherokee Valley RiverClub – Sec 210C – 212C,

Harrah’s Cherokee Club – Sec236C – 238C

Club seat holders have access to the specific clubs they are ticketed for only and all other general areas of the stadium. Guests do not have access to other stadium clubs or suite areas unless ticketed for them. For additional information on club seating, call(470) 341-4555.

Laptop computers are not permitted inside of Mercedes-Benz Stadium.Tablets (e.g. iPads) are permitted if they are smaller than 12”x12”x6” in size and can be powered on during the security screening if requested.

Mercedes-Benz Stadium accepts several forms of mobile and contactless payment, including Apple Pay and Google Pay. Use your preferred method of contactless payment at food and beverage and retail locations throughout the stadium.

As part of our commitment to public safety, Mercedes-Benz Stadium has partnered with Mothers Against DrunkDriving (MADD), Bud Light, and Jack Daniels. If you would like to make the pledge to get home safely, follow the form below. All registrants will be entered intoa monthly raffle with exciting prizes such as autographed items and team-related merchandise. If you need further assistance on event day you may visit the nearest Guest Service desk located at Gate 1, Gate 2, near Section 116 or near Section 244. 

To learn more about TEAMCoalition and the Responsibility Has Its Rewards (RHIR) program, and the 2021 RHIR Sweepstakes, click here: NFL – (teamcoalition.org).

Devices that are deemed suspicious by Stadium Security, in its sole discretion, are prohibited. Loose batteries without a specific device to operate are also prohibited.

Devices requiring the use of batteries that Stadium Security does not, in its sole discretion, deem suspicious or are not otherwise prohibited by security personnel and stadium policy, are permitted. Guests should be prepared to demonstrate the device’s operational use upon request.

Diaper bags must be clear and comply with the Mercedes-Benz Stadium Clear Bag Policy. Clear diaper bags that meet the stadium’s bag policy specifications and accompany a child are permitted but are subject to search upon entry. Baby and infant care items such as bottled non-frozen formula and small snacks may be brought into the stadium, however, those items must be carried in a clear bag meeting the bag policy guidelines.

Mercedes-Benz Stadium is located in the heart of downtown Atlanta, in the sports and entertainment district. There are more than 20,000 parking spots available within a 20-minute walk of the stadium.

We highly recommend that you start by purchasing your parking in advance to secure your spot and reduce hassles on the way to the stadium: http://parking.mercedesbenzstadium.com/

Once you’ve purchased your parking, download or open the Waze app and input the address provided for your purchased parking location to get the most efficient route to your destination. Waze is the recommended GPS program with updated event day traffic plans and street closures, providing you with accurate directions and real-time traffic alerts. Therefore, we recommend you do not use Google Maps, Apple Maps, or any other mapping software.

Please visit the Atlanta Falcons &/or Atlanta United website for more information on donations:

• Atlanta Falcons

• Atlanta United

Electric vehicle charging stations are in many of the Georgia World Congress Center parking garages located near Mercedes-Benz Stadium. The Red Deck, Orange Deck, and the Silver Lot are all equipped with a limited number of charging stations for our guests to utilize during events at Mercedes-Benz Stadium. Guests must pre-purchase a pass in order to access any of these parking decks & the use of charging stations are subject to applicable parking fees.

There are also many resources available to assist fans with finding available electric vehicle charging stations near Mercedes-Benz Stadium, such as PlugShare or Open Charge Map.

Priority use of passengerelevators will be given to guests and Team Members with limited mobility.
Escalators, stairs, and ramps should be used to navigate the stadium wheneverpossible.
Some elevators are used to move the media and coaches and will be periodically taken out of service for this purpose. To ensure the safe and efficientoperation of the elevators, we ask our guests to follow the directions of the elevator operators, the elevator lobby attendants, and other stadium TeamMembers at all times.

Mercedes-Benz Stadium is equipped with public elevators at the following locations:

• 100 Level: Sections 104, 116, 122, 133

•Global Payments Suite 1 Level: Suite 101, 197, 164, Suite 137

• 200 Level: Sections 203, 218, 230, 243

• Gallagher Suites 2 Level: Suite 201, Suite 296, Press Box, Suite 236

• 300 Level: Sections 303, 318, 333, 346

Should you need immediate assistance, guests are encouraged to report issues and concerns to the nearest security personnel or any stadium team member.

 Fans are also encouraged to report inappropriate behavior by text message. Using your mobile device, text(470) 444-0234 followed by your specific stadium location and provide a brief description of your need for assistance.

 If you begin to feel ill while at Mercedes-Benz Stadium, please contact the Stadium Operations Center by calling (470) 341-5020 or texting (470) 444-0234 followed by your specific stadium location for assistance. You may also request assistance from the nearest security personnel or Mercedes-Benz Stadium team member.

In the event of an emergency atMercedes-Benz Stadium, event staff, event security and police officers are available to assist all guests. Pertinent information regarding the emergency and evacuation procedures will be provided over the public-address system and on the stadium televisions and scoreboards.

To view a video of theMercedes-Benz Stadium Evacuation Plan, CLICK HERE.

At Mercedes-Benz Stadium, we’re not just a stadium, we’re a community – a family of team members who are passionate about service and the opportunity to make a difference in peoples’ lives. This all begins with the lives of our team members, the rewarding experiences we share and the lasting relationships we build. Click here for more information.

In the days leading up to an event, be on the lookout for the “Know Before You Go” e-mail that will include specific event day information and details. The “Know Before You Go” e-mail will help to prepare you for event day!

Gate timing and gates in-use may vary by event.

Public Gates Include:

• Gate 1: Off Northside Drive, across from Vine City Marta Station (ADA Accessible Gate)

• Gate 2: Off International Plaza, at entrance to the Front Porch (ADA Accessible Gate)

• Gate 3: Off International Plaza, at entrance to the Front Porch

• Gate 4: Off MLK St, at entrance to the Front Porch

• Silver Deck Bridge (ADA Accessible Gate)

• North Club Entrance & North Suite Entrance: Off Northside Drive, continue beyond Gate 1 and it will be on the right (ADA Accessible Gate)

It is the goal of Mercedes-Benz Stadium to provide a safe and expeditious entry and exit from our stadium for all events. Pedestrian flow at gates and in popular areas of the concourse are monitored in real time and stadium personnel directed route adjustments may occur to provide the most expedient entry and exit from the stadium. This may result in select escalators being unavailable at the conclusion of an event. Please follow all directional guidance from stadium personnel to ensure the most enjoyable entry and exit experience.

Escalators, stairs, and ramps should be used to navigate the stadium whenever possible. Remember to maintain physical distance from other groups on escalators.

• Field Level – Admin 2 – South VIP entrance
• Field Level – Gate 1 – 100 Concourse Section C128
• Field Level – Gate 1 – Admin 2
• Admin 2 – 100 Concourse Section 122
• Section 101 – Section 301 (stops at 200 Sky Bridge as well)
• Section 102 – Section 201
• Section 105 – Section 205
• Section 125 – Section 223
• Section 131 – Section 240
• Section 208 – Section 308
• Section 233 – Section 336
• Section 240 – Section 341

It is the goal of Mercedes-Benz Stadium to provide a safe and expeditious entry and exit from our stadium for all events. Pedestrian flow at gates and in popular areas of the concourse are monitored in real time and stadium personnel directed route adjustments may occur to provide the most expedient entry and exit from the stadium. This may result in select escalators being unavailable at the conclusion of an event. Please follow all directional guidance from stadium personnel to ensure the most enjoyable entry and exit experience.

In the event of an emergency at Mercedes-Benz Stadium, event staff, event security and police officers are available to assist all guests. Pertinent information regarding the emergency and evacuation procedures will be provided over the public-address system and on the stadium televisions and scoreboards.

To view a video of the Mercedes-Benz Stadium Evacuation Plan, CLICK HERE.

New contactless entry technology at Mercedes-Benz Stadium!

Your safety is our primary focus at Mercedes-Benz Stadium. You may notice that we’ve added new security screening technology that permits you to walk through security without removing items from your pockets or having your approved bag physically inspected. This enhanced technology provides us top security while giving you a better experience during the ingress process. As you enter the screening area, keep walking at a normal pace with all of your belongings in your pockets and holding any approved bag. Please do not stop unless advised by Security Personnel.

Outside the Stadium

Atlanta United Founding Member Wall

• Location: Outside of Gate 1
• Our founding members have been a core group of individuals who were our first round of season ticket members back in 2017. Outside of Gate 1 near the large Soccer Ball statue, the Founding Member Wall showcases all the names of our founding members as a reminder of their continued support and passionate dedication to Atlanta United.

Soccer Ball Plaza

• Location: Outside of Gate 1
• The large soccer ball statue (Telstar) is located outside of Gate 1 and the North Club Entry. The soccer ball statue provides a great photo opportunity for fans and is often the location for sponsor and other pre-event activities. This location is also home to the Atlanta United Founding Members Wall.

The Home Depot Backyard

• Location: Outside of Gate 1
• A beautiful, 11-acre greenspace full of unique opportunities for the local community and visitors alike. This space provides a broad spectrum of programming for all audiences, as well as parking and tailgating opportunities for Atlanta Falcons and Atlanta United fans on event day. Be sure to checkout the activations and playground in The Home Depot Backyard on event day! Click here to learn more.

100 Concourse Level

Alcohol-Free

• Location: Section 121
• Non-Alcoholic Beer & Wine served in section 121

American Family Insurance Activation

• Location: Sections 120 – 122
• American Family Insurance provides an interactive experience for fans including a Kit Display, Interactive Camera Wall and Promotional Giveaway Items!

Budweiser Beer Garden

• Location: Sections 116 – 121
• The Budweiser Beer Garden is home to a Keg Wall and other photo opportunities! While there, you can stop by Bud & Burgers or the Bud Light Neighborhood Bar for food and drinks.

Coca-Cola Bodega

• Location: Section 106
• Come pick up your favorite ice-cold Coca-Cola product at the Coca-Cola bodega.

Falcon Statue

• Location: Outside the glass doors near Gate 2, within the stadium’s fence line
• Designed by the Hungarian artist Gábor Miklós Szőke, the Falcon statue rises 41.5 feet above the asphalt, with a wingspan of over 64 feet. (To put this in perspective, that’s about the size of a four-story building!)
• The Falcon Statue is the largest Bird sculpture in the world and provides a great photo opportunity for fans on all event days.

Front Porch

• Location: Near Gates 3 and 4, outside of the glass doors, within the stadium’s fence line.
• The Front Porch gathering area is often home to pre-event activities including music, photo opportunities, activations, traditions, and more!

GHSA Football Display Wall

• Location: Section 127
• The Georgia High School Association (GHSA) “Football Wall” features the boy’s football helmet wall display and the girl’s flag football display. Head to the Football Wall to find your school’s helmet or flag, take photos, and celebrate high school football in the state of Georgia!

Heroes of Hospitality

• Location: Section 108
• Here at Mercedes-Benz Stadium, we have seen our Team Members recognized by our guests or their peers for their exceptional service, care, and hospitality. Several of these Team Members have even been described by guests as “Heroes” because their actions were that impactful. Our “Heroes of Hospitality” recognition wall, featuring Team Members from all frontline game and event day departments, is front and center for all Team Members and guests to see. The Heroes of Hospitality mural is located near Section 108, complete with team member photos and department. Check it out!

Molly B’s Concession Stand

• Location: Section 134
• Head to Molly B’s Concession Stand to try specialty food options prepared and inspired by our culinary team, unique to each event. Hurry, only a limited number of these specialty items are available for each Falcons game or Atlanta United match. Get yours before they run out!

Mercedes-Benz Activations

Perform Like a Pro

• Location: Section 103
• Compete head-to-head in various football and soccer drills with your friends, using your own energy to “power up” the new EQS vehicle display! Fans also receive a video of the experience via email.

Mercedes-Benz Sportscaster

• Location: Section 117
• Grab a photo at the authentic Mercedes-Benz reporter desk! Fans also receive a high-resolution picture of the experience via email.

Mercedes-EQ House

• Location: Section 132
• Interact through a series of innovative, eco-conscious rooms that power fandom through the lens and benefits of the all-new Mercedes-EQ. Each room includes various activities from power high-fives to cheering on your Falcons or United. Let’s test your fandom, and knowledge, with the all-new Mercedes-EQ!

Neighborhood Bars

• Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.
• On the 100 Concourse Level, visit:
• Section 107- Terrapin Bar
• Section 114- Jack Daniel’s Bar
• Section 119- BudLight Bar
• Section 124- Absolut Bar
• Section 132- Heineken Bar

Locker Pickup

• Location: Section 115
• We are excited to launch our newest mobile order offering to you: Mobile Pick-Up Lockers! Located next to the West Nest concession stand outside Section 115, our new food lockers pick up station allows you to use your phone to order from anywhere in the stadium & skip the line, picking up your items using a unique four-digit code (available during Atlanta United matches and Atlanta Falcons games only).

Overlook

• Location: Directly Inside Glass Doors at Gate 2
• This large open space provides great views of the halo board, 101’ mega column, and feather wall displays and is home to the large Column Bar with an expansive drink selection.

PGATSS Hole-In-One Challenge

• Location: Section 113
• Take your shot for a chance to win $65,000 towards a new Mercedes-Benz vehicle in the PGA TOUR SUPERSTORE Hole-In-One Challenge! If you hit an iron shot onto the green from 140 yards, you’ll then have another chance to take your shot at a hole-in-one and win big.

Sit ‘N Sip

• Locations: Seating Sections 118-122 only
• We’re excited to introduce a new food and beverage program, “Sit ‘N Sip”; an in-seat delivery service for select beverages now available to fans seated in Sections 118-122 only during Atlanta Falcons games and Atlanta United matches.
• Fans seated in these sections can now order select beverages from the teams’ app, or by scanning the Sit ‘N Sip QR code on the stadium seat arm using a smartphone camera. Place your order from your seat and your beverages will be delivered directly to you shortly after!

West Nest

• Location: Section 115
• West Nest is a concession dedicated to the culinary arts graduates of Westside Works with a portion of the proceeds being reinvested back into the program to provide other Westside residents with culinary training. Click here to learn more and be sure to give the delicious West Nest menu a try on event day!

200 Concourse Level

360 Photo Booth – (Atlanta United Only)

• Location: 200 Level Skybridge
• Show your team spirit and pride in an innovative way with our 360 Photo Booth. This quick experience will create the memory of a lifetime. Stop by with friends and family to have your picture taken like never before!

AT&T Perch

• Location: Sections 221 – 227
• Experience the AT&T 5G Fan Cam, where you can take a picture with your favorite interactive Falcons or United player! The Perch also includes built-in phone chargers and TV walls to recharge your device and follow all the action.

Neighborhood Bars

• Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.
• On the 200 Concourse Level, visit:
• Section 206- Dos Equis
• Section 216- Bacardi
• Section 232- Wicked Weed
• Section 242- Miller Lite
• Section 247- Corona

Sit ‘N Sip

• Locations: Seating Sections 201-209 and 239-247
• Mercedes-Benz Stadium continues to innovate and provide a first-class experience for our fans. We’re excited to introduce a new food and beverage program, “Sit ‘N Sip”; an in-seat delivery service for select beverages now available to fans seated in Sections 201-209 and 239-247 only during Atlanta Falcons games and Atlanta United matches.
• Fans seated in these sections can now order select beverages from the teams’ app, or by scanning the Sit ‘N Sip QR code on the stadium seat arm using a smartphone camera. Place your order from your seat and your beverages will be delivered directly to you shortly after!

200 Skybridge

• Location: Section 247-201
• The 200 level skybridge connects the North and South sides of the stadium together. The skybridge provides upfront views of the Mega Column, a 10-story LED screen, along with great views of the field, stadium artwork, and can also be used for private events such as conferences, weddings, birthday parties, and more!

300 Concourse Level

100 Yard Club

• Location: Sections 308-315
• The 100 Yard Club, an Atlanta Falcons themed location featuring a football field length worth of exciting food and beverage, gathering, and photo opportunities. The 100 Yard Club is open to all fans and is also home to the Atlanta Falcons Ring of Honor, making it a prime destination for diehard fans on game day.

Atlanta Falcons Ring of Honor

• Location: Sections 308-315
• This is a dedicated space to honor current and future Ring of Honor inductees to highlight the legacy of their on-field performance, as well as their impact on the National Football League and the Atlanta community. Click here to learn more and view photos, and don’t forget to visit the Ring of Honor on Falcons gameday!

Neighborhood Bars

• Neighborhood bars are located on each concourse level and provide a great place to grab a drink and gather with friends.
• On the 300 Concourse Level, visit:
• Section 309- Miller Lite (Within the 100 Yard Club)
• Section 314- Vizzy (Within the 100 Yard Club)
• Section 323- Blue Moon
• Section 328- Deep Eddy Vodka
• Section 336- Anheuser-Busch
• Section 340- Goose Island
• Section 342- Wicked Weed

300 Skybridge

• Location: Section 350-301
• The 300 level skybridge connects the North and South sides of the stadium together. The skybridge provides upfront views of the Mega Column, a 10-story LED screen, along with great views of the field, stadium artwork, and can also be used for private events such as conferences, weddings, birthday parties, and more! The 300 level skybridge is only accessible during full-venue events.

West Nest

• Location: Section 325
• West Nest is a concession dedicated to the culinary arts graduates of Westside Works with a portion of the proceeds being reinvested back into the program to provide other Westside residents with culinary training. Click here to learn more and be sure to give the delicious West Nest menu a try on event day!

Window to The City | 300 Concourse

• Location: Level Skybridge
• Come visit one of the stadium’s best selfie-spots. The “Window to the City”, measuring 22,664 square feet, dominates one façade from floor-to-ceiling, and provides incredible views of Atlanta’s downtown skyline.

This is a family oriented tailgate area located conveniently off Northside Drive. There is NO ALCOHOL permitted in this tailgate lot and a parking pass is required for entry. To purchase your parking pass, please visit Mercedes Benz Stadium Parking and select the Family Tailgate Lot.

Mercedes-Benz Stadium is committed to creating a safe and enjoyable atmosphere for all fans. All fans are expected to adhere to the Fan Code of Conduct while inside the stadium and on the surrounding property. The Fan Code of Conduct applies to all ticket holders at Mercedes-Benz Stadium, as well as the conduct of their guests.

Violations to the Fan Code of Conduct include, but are not limited to:

• Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior.
• Behavior that is unruly, disruptive, threatening, or illegal in nature, or conduct that results in damage to the venue or other personal property.
• Possession of an unauthorized device or other prohibited items.
• Failing to follow instructions of law enforcement, security personnel and/or guest services regarding stadium operations, policies and/or emergency response procedures.
• Foul or abusive language, offensive language or obscene gestures, to include the use of such language or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault.
• Displaying signs, symbols or images for commercial purposes or for electioneering, campaigning or advocating for or against any candidate, political party, legislative issue, or government action.
• Verbal or physical harassment of officials, players, staff or other fans.
• Any behavior that otherwise targets other fans or interferes with other fans’ enjoyment of the game, such as unreasonably obstructing the view of other guests.
• Interference with the progress of the game (including throwing objects, declining to return a ball that enters the stands or attempting to enter the field or any other location other than that permitted by the fan’s ticket or credential).
• Making unauthorized transmissions or play-by-play accounts of the event
• Any conduct deemed inappropriate or dangerous to fans, participants or team members.
• If a fan violates the Fan Code of Conduct and fails to identify themselves to stadium staff, the fan is subject to penalty, including being barred. The ticket holder of record may be subject to disciplinary measures including ticket suspension.

The use of any tobacco products, including e-cigarettes, inside the stadium or within the immediate gate plazas, is prohibited. Additionally, once a fan exits the stadium, re-entry is strictly prohibited.

Stadium personnel will promptly intervene when necessary to ensure the Fan Code of Conduct is enforced. Ticket holders or guests who choose not to adhere to these guidelines will be subject to revocation of parking privileges and/or  season tickets, an inability to attend future stadium events, event ejection without refund, cited for trespass or possible arrest.

Fans are encouraged to report inappropriate behavior to the nearest security personnel or Mercedes-Benz Stadium Team Member. Fans can also report inappropriate behavior by text message: Using your mobile device, text 470-444-0234 followed by your specific stadium location and brief description of your need for assistance.

Mercedes-Benz Stadium reserves the right to refuse entry to anyone who has engaged in harassment of officials, team members, staff and/or other fans or who have otherwise violated this Fan Code of Conduct using social or digital media or other forms of communication.

Thank you for your assistance and we hope you enjoy your experience at Mercedes-Benz Stadium.

We want to hear from you! Please provide any feedback using our Get In Touch form, or visit the nearest GuestService desk located at Sections 116, 201, 244, 301.

You may also receive an e-mail with a post-event survey regarding your stadium and event day experience. We appreciate your feedback and thank you in advance for your time.

Guests are reminded that attempting to enter or access the playing field without the proper credentials is a violation of the Fan Code of Conduct and is grounds for immediate ejection and arrest.

Guests that require medical assistance are encouraged to contact any nearby stadium Team Member or Security Personnel. Guests who begin to feel ill, or who need assistance, may also call the Stadium Operations Center at (470) 341-5020 or text (470) 444-0234.

There are also three (3) First-Aid locations at the stadium:

• 100 Concourse – Section 133

• 200 Concourse – Section 243

• 300 Concourse – Section 345

Outside food and beverage are not allowed to be brought into Mercedes-Benz Stadium. This includes food and beverage items purchased on the immediate exterior of the stadium (food and/or beverage purchased in a Fan Fest area outside of the stadium will not be permitted inside the stadium).

The only exceptions to the Food and Beverage policy are:

• Parents with small children may bring plastic bottles of non-frozen formula or milk, and small snacks inside of the stadium
• Medically necessary food items inspected and approved by Security Personnel at the stadium gates
• Each fan is permitted to bring one (1) factory-sealed, non-frozen 500mL (16.9 fl. Oz.) bottle of water into the stadium if desired (no soda, flavored water or sports drinks permitted)

For information regarding your food and beverage options throughout the Stadium on event day, please visit the Food & Beverage section within the Atlanta Falcons, Atlanta United, or Mercedes-Benz Stadium app.

NOW ACCEPTING CARD AND MOBILE PAYMENT ONLY.

Inflated footballs, soccer balls, and other recreational balls are not permitted inside of the stadium.

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Please be advised that sections within the seating bowl that are closest to the field have a higher risk of in play match or game balls entering the seating area. Match or game balls that enter the seating section during pre-game, warmup periods and regular game play must be returned to the field as instructed by Stadium Personnel.

Georgia World Congress Center Authority (GWCCA) is always seeking to improve the customer experience. Each year, the Authority invests in capital improvements to upgrade and enhance facilities and the surrounding campus.

Currently, GWCCA is in progress on construction projects that include the Andrew Young International Blvd. pedestrian mall and transportation depot, as well as an on-site convention headquarters hotel.

To view renderings, or learn more about GWCCA construction projects, CLICK HERE.

In the days leading up to an event, be on the lookout for the “Know Before You Go” e-mail that will include specific event day information and details. The “Know Before You Go” e-mail will help to prepare you for event day!

Currently, gates will open 1.5 hours (90 minutes) prior to the event start time for all Atlanta Falcons games and Atlanta United matches.

Other Events: Gate opening times may vary based on the type of event being hosted. Please visit the Upcoming Events page at https://mercedesbenzstadium.com/events/ for specific event information.

Gluten-free buns are available upon request for concession items such as the Vegan Dog available at ATL Fan Fare concession stand locations, and Meatless Grill locations.

For additional food and beverage information, including availability and stadium location, please use the Food and Beverage page at mbsfb.com.

There are six Guest Service Centers located throughout the stadium, specifically at Sections 116, 201, 244, 301 and at both Gate 1 and Gate 2 entrances. Guest Service Centers assist guests with lost and found items, reuniting parents and children, guest feedback, stadium directions, first-game certificates and general information.

Fans are encouraged to report inappropriate behavior to the nearest Security personnel or Mercedes-Benz Stadium team member. Fans can also report inappropriate behavior by text message: Using your mobile device, text 470-444-0234 followed by your specific stadium location and provide a brief description of your need for assistance.

Looking for a place to stay near Mercedes-Benz Stadium? Click here to save on 16,000 hotels up to 60% off. For a premium experience located next to the Stadium, book your stay with Signia by Hilton.

Need assistance? Text 470-444-0234 on event day to report any housekeeping needs such as spill response or restroom product restock!

Subscribe to our monthly newsletter to keep up with what is happening at Mercedes-Benz Stadium, including:

• Upcoming Events
• Behind the Scenes Action
• Associate Recognition
• Special Offers
• Employment Opportunities and more!

Click here to subscribe.

For fastest entry, please follow instructions of Security Personnel in the screening area.

All guests will be subject to security screening prior to entry inside Mercedes-Benz Stadium, along with inspection of all approved clear bags and carry-in items. Security staff will utilize walk-through magnetometers, handheld metal detectors and/or a physical pat-down to screen all guests at security checkpoints.

If a guest does not feel comfortable with the metal detector screening due to medical reasons, a physical pat-down will be conducted instead. Please have all bags open for security staff and be prepared to remove any item from inside the bag if requested for closer inspection. Guests electing not to consent to the metal detector screening or physical pat-down along with a bag search will be denied entry.

New contactless entry technology at Mercedes-Benz Stadium!

Your safety is our primary focus at Mercedes-Benz Stadium. You may notice that we’ve added new security screening technology that permits you to walk through security without removing items from your pockets or having your approved bag physically inspected. This enhanced technology provides us top security while giving you a better experience during the ingress process. As you enter the screening area, keep walking at a normal pace with all of your belongings in your pockets and holding any approved bag. Please do not stop unless advised by Security Personnel.

We keep you connected at Mercedes-Benz Stadium by providing complimentary Wi-Fi throughout the stadium, with over 1800 access points. When you arrive near the stadium gates, connect to “attwifi” on your smartphone for the best experience.

To Access the MBS Wireless Network:

1. Enable wireless on your mobile device
2. Select the “”attwifi@mbs”” Wi-Fi network
3. Launch your browser to access the internet
   

Guests requiring interpreting services are asked to fill out this contact form, no later than three (3) weeks prior to the event. We will do our best to meet guest requests, but we cannot guarantee the service for all events.

A lost person should be brought to the Main Guest Service Center located at Section 116 or call the Security Hotline at 470-341-5020. You may also notify the nearest police officer or security personnel to further assist you.

Guests looking to claim or report lost items should do so at the nearest Guest Service Center located at Sections 116, 201, 244, 301 and at both Gate 1 and Gate 2. Guests inquiring about lost items at previous events should call the Guest Services Hotline at 470-341-5000 (select Option #3 for Guest Service) for information and/or fill out the Lost Claim form online. Items lost at prior events are held in a locked storage area for 30 days and are then disposed of or donated to a charitable organization. Mercedes-Benz Stadium cannot be held responsible for lost or damaged items.

For assistance retrieving items left behind at The Mobile Locker Truck on event day, please email hello@themobilelockerco.com.

MBS Express represents a collection of in-stadium experiences powered by biometric technology. These innovative experiences provide fast, secure, and convenient methods of entering Mercedes-Benz Stadium with convenient entry and payment options at Mercedes-Benz Stadium - minimizing wait times and maximizing your enjoyment!

To enjoy any MBS Express experience, you must first simply opt-in through a free registration process available on the Account page of our team or stadium app. This is a one-time registration; you will not need to re-enroll for each event or in each app.

Once enrolled, you can enjoy seamless entry into the stadium through the Delta Fly-Through Lanes, select and pour your own cocktail at our Spirited Self-Service Cocktail Bars, and/or enter our Checkout-free Markets with nothing but your smile!

Click here to view stadium and surrounding site maps: Stadium Maps – Mercedes Benz Stadium

Masks that fully cover or conceal identity are not permitted at Mercedes-Benz Stadium or The Home Depot Backyard in accordance with Georgia Code 16-11-38. All guests should expect this state law to be enforced at all times in The Home Depot Backyard, at the stadium gates and within the stadium.

Unique circumstance (For example, a traditional holiday costume on the occasion of a holiday) will be reviewed and considered by Mercedes-Benz Stadium Security Personnel on a case by case basis.

Face painting is permitted as long as it does not fully conceal the identity of the guest.

For Atlanta Falcons games and Atlanta United matches, the dedicated Media entrance is at Gate 1. For other major events, Media will receive more information regarding entry processes via email by the event promoter. Media with any further questions can email media@mercedesbenzstadium.com.

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A mobile ticket is required for entry to Mercedes-Benz Stadium.  

To manage, accept, view, transfer or sell your tickets, please review the tutorials below:

Atlanta Falcons Groups and Season Tickets:  CLICK HERE

Atlanta United Groups and Season Tickets:  CLICK HERE

Single Event Tickets purchased through Ticketmaster:  CLICK HERE

Also, the Ask Arthur feature within the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium apps provides easy access to the Mobile Ticketing Guide (Search “Mobile TicketingGuide”). The Mobile Ticketing Guide is a resource that provides information on accessing tickets, transferring tickets, account information, and many other areas.

Musical instruments or any types of noise making devices are not permitted inside Mercedes-Benz Stadium. This includes, but is not limited to, items like air horns, cowbells and whistles.

The Mother’s Nursing Lounge is available for your privacy and convenience, located near Sections 116 and 219. Mercedes-Benz Stadium has also partnered with Mamava to provide convenient and free nursing pods located at sections 132 and 345.

Directly through the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium apps or via parking.mercedesbenzstadium.com, fans can purchase parking through an integrated partnership with Atlanta-based Park Mobile, the country’s leading parking commerce site.

Once you’ve purchased your parking, download or open the Waze app and input the address provided for your purchased parking location to get the most efficient route to your destination. Waze is the recommended GPS program with updated event day traffic plans and street closures, providing you with accurate directions and real-time traffic alerts. Therefore, we recommend you do not use Google Maps, Apple Maps, or any other mapping software

During non-event days, please access the Silver Deck for parking needs.

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Use the Pedestrian Bridge to cross over Northside Drive when arriving to or departing from the stadium on the westside. For the safety of all fans, the crosswalk at Northside Drive is closed during most major events and the use of the Pedestrian Bridge is required to cross Northside Drive.

Located near Gate 1, use the Pedestrian Bridge to access the Vine City MARTA Station and parking lots on the westside of the stadium.

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Mercedes-Benz Stadium is the perfect spot to host your next event!  MBS has over 10 unique event spaces that can accommodate seated dinners, cocktail receptions, board meetings, and tradeshows. With an experienced staff that is committed to keeping your event safe, healthy, and within CDC Guidelines, we will work with you to create an unforgettable experience.

To learn more about Private Events at Mercedes-Benz Stadium, including our new health and safety protocols, CLICK HERE.

Email us at events@mercedesbenzstadium.com to start the planning and book your event today!

Mercedes-Benz Stadium is a non-smoking, non-vaping and tobacco free campus. The use of any tobacco based products, e-cigarettes and vaporizers, inside of the stadium or within the immediate gate plazas, is strictly prohibited.

Additional prohibited items and behaviors at Mercedes-Benz Stadium include, but are not limited to:

• Abusive, foul or disruptive language
• Alcohol, illegal drugs or harmful chemicals
• Animals (except service animals)
• Aerosol cans or pressurized containers
• Bags that do not follow the Mercedes – Benz Stadium clear bag policy, including diaper bags and personal camera bags that do not meet clear bag policy specifications
• Batteries: Loose batteries, or batteries not used in a working, permitted device will not be allowed into the stadium. Guests should be prepared to demonstrate the batteries operational use in a permitted device to security personnel upon request
• Bottles, cans, glass and other beverage containers
• Cameras with lens longer than 6″ (detachable or non-detachable) and camera bags that do not meet clear bag policy specifications
• Chairs, booster seats, stools or other seating devices
• Devices deemed suspicious by Stadium security in its sole discretion are prohibited. Guests should be prepared to demonstrate any device’s operational use upon request.
• Food items
• Hover-boards
• Inflated balls, including beach balls, or any missile or object that can be used as a projectile
• Interference with the progress of the event (including throwing objects)
• Knives of any length
• Large Umbrellas – Must be under 33 inches to be allowed in the building
• Laser Pointers
• Lights
• Masks related to health provisions are permitted; Other masks that cover or conceal identity are not permitted
• Noisemakers, including but not limited to, whistles and horns
• Pyrotechnics and fireworks of any kind including, but not limited to, flares, smoke bombs, or incendiary devices
• Remote controlled aircraft or unmanned aircraft systems (drones)
• Signs or flags (no larger than 3’ X 5’), shakers, pom-poms or any item with a pole or stick unless distributed by MBS as a gate giveaway
• Thermoses/Cups
• Ticket scalping
• Trespassing, soliciting, peddling and loitering
• Tripods, monopods and Selfie-Sticks
• Weapons of any kind including, but not limited to, knives, pepper spray, stun guns, concealed weapons and firearms

**and/or any other item or action deemed dangerous, unnecessary, inappropriate or suspicious in nature, by any MBS team member.**

Mercedes-Benz Stadium Security personnel will review all unique circumstances on a case by case basis and reserves the right to deny access of items based on specific event requirements/requests and overall building policies.

Fans are encouraged to report inappropriate behavior to the nearest security personnel or Mercedes-Benz Stadium team member. Fans can also report inappropriate behavior by text message: Using your mobile device, text 470-444-0234 followed by your specific stadium location and brief description of your need for assistance.

To ensure all guests can enjoy the event, personal radios/smart phones must be used with headphones inside Mercedes-Benz Stadium.

The ramp located on the north side of the stadium can be used to navigate up or down to all levels within the stadium and is a convenient option when exiting the stadium.

Taking the ramp down leads directly to the Gate 1 plaza, with convenient access to the Northside Drive Pedestrian Bridge, Vine City-MARTA, The Home Depot Backyard, Soccer Ball Plaza, and several parking lot locations.    

In accordance with Mercedes-Benz Stadium security procedures, guests may not exit and re-enter the stadium using the same ticket.

Mercedes-Benz Stadium strives to achieve zero waste, and we need your help. Please place all plastic and aluminum bottles and cans in the recycling container labeled “Bottles and Cans”. We also recycle paper, cardboard, scrap metal, and compost food waste throughout our operations. Recycling lessens our impact on the environment and saves resources.

Thanks to Novelis, we are using the value of recycled aluminum bottles and cans to help fund a Habitat for Humanity house for a deserving family on the Westside. Every year, over $70 million of aluminum ends up in Georgia landfills. Let’s make sure we all do our part to make Georgia a great place to live, work, and play now and for future generations.

We appreciate our recycling partners, Novelis and Coca-Cola, and thank you for joining our efforts.

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Restrooms are located throughout Mercedes-Benz Stadium. All restrooms are ADA accessible and nearly all are equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.

All-Inclusive Restrooms are located at:

• Section 101, 117, 121, 133
• Section 203, 219, 246
• Section 310, 313

Event Day Locations:

Field Level- Gate 1 Plaza (jersey customization), Mercedes-Benz Club, Field Level Club

100 Level – Team Stores located at Section 102 (between Gates 3 and 4), Section 107, Section 118, Section 122, and Helmet Wall near section 128. Self-checkout is now available at the main Team Store (section 102) for season ticket members only.

200 Level- Section 204

300 Level- Section 301 and Section 333 (not open when 300 level is closed)

All locations open when the stadium gates open for each match. Don’t forget, Season Ticket Members receive a 15% discount on regular-priced merchandise at Mercedes-Benz Stadium, must show STM discount pass located within the team app under manage tickets. Discounts are not valid on gift cards, jersey customization or any other already discounted and/or promotional items.

Mobile Ordering is now available for pick up at Section 118 or in-suite delivery on event days. The website will open 2 days prior to event, STM may apply discount code to purchase.

• Atlanta United: mbsteamstore.com (website closes after the 60th minute of the match)
• Atlanta Falcons: *LINK PENDING* (website closes at the beginning of the 3rd quarter)

* Must have event day ticket to pick up at the stadium. This applies to Atlanta United and Atlanta Falcons events only. *

Non-Event Day:

The Team Store at Mercedes-Benz Stadium is currently closed on non-event days until further notice.

Fans are encouraged to visit the Official Team Store at Atlantic Station or shop online 24/7:

• Atlantic Station Mobile Pickup: https://atlteamstore.com/collections/atlanta-united
• Atlanta Falcons: http://www.shop.atlantafalcons.com
• Atlanta United: http://www.atlutd.com/shop

Mobile Ordering is now available for pick up at Section 118 on the 100 Concourse or in-suite delivery on event days. The website will open 2 days prior to event and season ticket members may apply their discount code to purchase.

• Atlanta United: Atlanta United Mobile Shop – Opening Soon (mbsteamstore.com) (website closes after the 60th minute of the match
• Atlanta Falcons: Falconsmobileshop.com (website closes at the beginning of the 3rd quarter)

* Must have event day ticket to pick up at the stadium. This applies to Atlanta United and Atlanta Falcons events only. *

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Mercedes-Benz Stadium offers two rideshare drop-off and pick-up locations near the stadium.

Rideshare Zone 1 is located on Northside Drive, in front of Georgia World Congress Center – Building C. Fans are encouraged to follow the wayfinding signs along the Northside Drive sidewalk towards Georgia World Congress Center – Building C.

Rideshare Zone 2 is located on the Centennial Olympic Park Drive sidewalk near State Farm Arena.

Fans exiting Gates 2, 3, and 4 are encouraged to follow the wayfinding signs from the stadium gates to Rideshare Zone 2 near State Farm Arena.

Other forms of rideshare, such as limousines and buses, are also permitted to use these areas as designated pick-up and drop-off locations.

The unlawful resale of any event ticket on Mercedes-Benz Stadium grounds, and/or event parking lots is strictly PROHIBITED and may result in the loss of ticket privileges and/or prosecution to the full extent of the law.

For fastest entry, please follow instructions of Security Personnel in the screening area.

All guests will be subject to security screening prior to entry inside Mercedes-Benz Stadium, along with inspection of all approved clear bags and carry-in items. Security staff will utilize walk-through magnetometers, handheld metal detectors and/or a physical pat-down to screen all guests at security checkpoints.

If a guest does not feel comfortable with the metal detector screening due to medical reasons, a physical pat-down will be conducted instead. Please have all bags open for security staff and be prepared to remove any item from inside the bag if requested for closer inspection. Guests electing not to consent to the metal detector screening or physical pat-down along with a bag search will be denied entry.

New contactless entry technology at Mercedes-Benz Stadium!

Your safety is our primary focus at Mercedes-Benz Stadium. You may notice that we’ve added new security screening technology that permits you to walk through security without removing items from your pockets or having your approved bag physically inspected. This enhanced technology provides us top security while giving you a better experience during the ingress process. As you enter the screening area, keep walking at a normal pace with all of your belongings in your pockets and holding any approved bag. Please do not stop unless advised by Security Personnel

In partnership with KultureCity, Mercedes-Benz Stadium has a specially curated room to provide a safe, comfortable environment for guests who may become overstimulated during an event. The Sensory room is available on a first-come, first-serve basis in 15-minute increments. Please visit a Guest Services Center for more information. 

Sensory kits with noise reducing headphones and other sensory items are available at Guest Services Centers throughout the stadium. 

Please note: Sensory kits are complimentary to lease with the exchange of a valid government issued ID 

Mercedes-Benz Stadium is a non-smoking, non-vaping and tobacco free campus. The use of any tobacco based products, e-cigarettes and vaporizers, inside of the stadium or within the immediate gate plazas, is strictly prohibited.

Violators of this policy may be ejected from the stadium. All Season Ticket holders are responsible for their conduct as well as the conduct of their accompanying guests and/or persons using their tickets.

Any unauthorized solicitation or commercial promotion on stadium grounds (including parking lots) is strictly prohibited and may result in confiscation of promotional materials, citation, ejection or arrest.

• Stadium Height: 305ft or 30 stories

• Stadium Square Footage: 2 million sqft.

• Total Structural Steel: 23,000 Tons.

• There are over 18,000 sheets of steel shop drawings for the job.

• The Halo Board is the first display of its kind ever created and is 58 feet tall and 1,100 linear feet around.

• Largest non-transparent LED video display in the world.

• More than 38.1 million LEDs (38,193,665 LEDs.)

• Nearly 3 times larger than the next biggest video display in the NFL. (Jaguars 60’ x 362’)

• The Mega Column Display is 101 feet tall.

• Total LEDs in Mega Column display = 4,019,115

• More than 2,700 HD TV’s.

• Mercedes-Benz Stadium is the first professional sports venue to be LEED platinum-certified.

Guests are asked to enjoy the game from the comfort of the seat that is indicated on their ticket. Please keep in mind that when you stand, you may block the view of other guests behind you. It is not the intent to limit guest’s enjoyment of the game and cheering after great plays, but continuous standing in seating areas may negatively impact others enjoyment of the event. Continuous or excessive standing is addressed in the Mercedes-Benz Stadium Fan Code of Conduct and will be monitored by stadium security.

Strollers and car seats are permitted inside of Mercedes-Benz Stadium, but must be checked at the Guest Service location at Section 116.